What can I expect?

Your first visit at Montana Whole Health may look a little different than a visit with a conventional medical doctor. Your naturopathic physician typically spends 45-60 minutes with their patients in the first visit.  They listen carefully to determine the underlying cause of what is making you or your child ill. The first visit also includes a thorough but gentle physical exam – for children the exam can be performed in Mom or Dad’s lap, if desired.  Your doctor will also evaluate previously completed labs, imaging or other doctor visits. They will carefully review medications and supplements, checking for potential interactions.   Additional labs or imaging will be ordered, if necessary, and you will receive the first phase of a treatment plan.

Your doctor’s work doesn’t end there.  Between the first and second visit (typically 1-3 weeks) the doctor will carefully review your case, do additional research and consult with previously seen doctors, if necessary.  Montana Whole Health physicians work tirelessly to put all the pieces of the puzzle together so you can have truly individualized care.  After all of this your physician will develop the second phase of a treatment plan that encompasses all of your or your child’s health needs.

The second visit includes discussion of the treatment plan, the results of labs or research, and time for answering questions.  There may also be some hands-on treatment at this visit such as hydrotherapy or naturopathic manipulation.

Follow-up visits are every 3-6 weeks (2-6 weeks for children), and are essential to tracking and continuing progress for the long-term improvement of health.  At these subsequent visits your doctor will address other factors of your or your child’s health in a step-wise fashion, leaving you and your family in continually better health.

Do you take insurance?

Dr. Krumbeck, Dr. Featherman and Dr. Dalili are an in-network providers for Allegiance, Blue Cross Blue Shield, Missoula County, Pacific Source, United Healthcare and Montana Health Co-op.  We are no longer able to bill Healthy Montana Kids due to a rule change made by the Department of Health and Human Services that now excludes naturopathic care.   Remember that you are responsible for confirming that your plan covers naturopathic physicians.  Dr. Krumbeck, Featherman and Dalili are considered an out-of-network provider for other insurers.  However, some companies extend their out-of-network coverage to naturopathic physicians.  Please double check with your insurance company before coming for a first office visit.

We are happy to bill your insurance for you.  You may also use your health savings account to pay for visits, copayments or supplements.    Check with your insurer to determine eligibility and benefits. It is the patient’s responsibility to pay any amount that their insurer denies. Verify Your Insurance Benefits

What are your fees?

For a full list of costs and what to expect please see our page Fees. 

Do you sell herbs and supplements?

For convenience, Montana Whole Health stocks a basic line of professional-grade herbs and supplements. Patients are always free to shop around and find the best deal before purchasing.  Patients may order supplements online via http://dssorders.com/mtwholehealth.  Your naturopathic doctor will only recommend products that are physician-grade and are the highest quality and greatest potency.  They find that over-the-counter products, which are unregulated by the FDA, not only contain very low-levels of active constituents but are also frequently contaminated with heavy metals, fillers, and adulturated product.

What is the difference between a MD and a ND?

Naturopathic physicians (ND’s) attend four-year graduate schools that are nationally accredited by the Council for Naturopathic Medical Education (CNME).  The CNME is recognized by the U.S. Department of Education, which classifies the ND degree as a Doctorate-Professional degree, on par with MD and DO.

The first two years of professional education is similar to that of an MD or DO, and includes instruction in basic sciences (anatomy, physiology, biochemistry, pathology, and more).  The final two years of instruction are dedicated to clinical sciences – the naturopathic treatment of patients and training in primary care.  Naturopathic physicians sit for two sets of exams, the NPLEX basic science exam and the NPLEX clinical science exams.

Naturopathic doctors are licensed by each individual state – to be eligible for licensure a physician must be a graduate of a four-year naturopathic medical college, complete 4,100 hours of clinical training, and pass both the basic science and clinical science portions of the NPLEX exam.

Naturopathic doctors are specialists in the natural treatment of conditions, and have extensive training in botanical medicine, nutrition, physical medicine, homeopathy, counseling as well as conventional methods like pharmaceuticals.
For more information see Dr. Krumbeck’s blog post on this subject.

I don’t live in Missoula – how can I see you?

For patient safety and best ethical practice, Dr. Krumbeck, Dr. Featherman and Dr. Dalili must see each patient in-person for their first appointment.  Subsequent visits can be done via Skype – when booking the appointment simply list “Skype” in the comments section of the appointment.

What conditions do you treat?

As a naturopathic physician Montana Whole Health physicians treat the individual, not the disease.  Each patient has a unique set of health factors and these unique factors need to be addressed, not the symptoms of the problem. For children this can include all the conditions listed in the Better Health for Kids page.  For adults this can include the conditions listed in the Better Health for Adults page.  For families desiring to conceive this can include the conditions listed in the Infertility page.  For postpartum women this can include the conditions listed in the Postpartum Care page.

How can I know that you are the right doctor for me?

Dr. Krumbeck, Dr. Featherman and Dr. Dalili are happy to provide free 15-minute phone consultations.  E-mail [email protected] for more information or Schedule an appointment online.